Privacy Policy.

This Privacy Policy describes how Sanchez Construction Services LLC ("Sanchez Construction," "we," "us," or "our") collects, uses, and protects information when you visit our website, request an estimate, or otherwise communicate with us about our roofing, siding, gutter, tuckpointing, fascia, soffit, and exterior repair services in St. Louis, Missouri and surrounding communities.

By using our website or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit information through it.

We only collect the information we need to respond to you and deliver quality service. This may include:

• Contact details you provide — your name, phone number, email address, and property or mailing address.
• Project information — details you share about your home, the work you are requesting, photos, measurements, and scheduling preferences.
• Communications — messages, voicemails, emails, and notes from our conversations with you.
• Technical and usage data — basic information your browser sends automatically, such as your device type, browser, approximate location, pages viewed, and referring website.

We do not knowingly collect sensitive personal information, and we do not ask for payment card numbers through our website.

We use the information we collect to:

• Respond to your inquiries and provide free estimates.
• Schedule, perform, and follow up on construction and repair work.
• Communicate with you about your project, including updates and timelines.
• Improve our website, services, and customer experience.
• Keep records and comply with our legal, tax, and insurance obligations.

We do not sell your personal information, and we do not use it for purposes unrelated to serving you.

We treat your information as confidential. We share it only when necessary, and only with parties who help us operate our business or when required by law. This may include:

• Trusted service providers — for example, scheduling tools, email or hosting providers, and subcontractors directly involved in completing your project.
• Professional advisors — such as accountants, insurers, or legal counsel, when reasonably required.
• Legal and safety reasons — when we must comply with the law, respond to lawful requests, or protect our rights, property, or the safety of others.

We do not rent or sell your personal information to third parties for their own marketing.

Our website may use cookies and similar technologies to remember your language preference, keep the site working properly, and understand how visitors use our pages. These tools may collect basic analytics data in aggregate form.

You can control or disable cookies through your browser settings. Some features of the website may not function as intended if cookies are turned off.

We keep your information only for as long as needed to provide our services, maintain accurate business and warranty records, and meet our legal and tax obligations. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards designed to protect your information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may, at any time:

• Ask us what personal information we hold about you.
• Request that we correct or update your information.
• Request that we delete information we are not required to keep.
• Opt out of non-essential communications from us.

To make a request, contact us using the details in the “Contact Us” section below. We will respond within a reasonable time.

Our website may link to third-party sites, such as our social media pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website after any change means you accept the updated policy.

If you have any questions, concerns, or requests regarding this document, please reach out to us:

• Sanchez Construction Services LLC
• St. Louis, Missouri
• Phone: (314) 226-4784
• Online: through our contact page
• Email: info@sanchezconstructionmo.com